Independent Graphics FAQ
1. General Info
Q: What is Independent Graphics?
A: Independent Graphics, Inc. is a one-stop custom printshop located in West Wyoming, Pennsylvania. We provide high-quality commercial printing with unmatched turnaround times. Businesses, nonprofits, schools, and organizations rely on IGI for everything from everyday print needs to complex custom projects.
Q: Where is Independent Graphics located and how can I contact them?
A: Our headquarters and production facility are at 242 West 8th Street, West Wyoming, PA 18644.
Phone: (570) 654-4040 or fax: (570) 654-9799. You can also contact us online.
2. Products & Services
Q: What printing services does Independent Graphics offer?
A: We offer both offset and digital printing services. Products include postcards, brochures, catalogs, business cards, flyers, folders, reports, posters, letterhead, stickers, door hangers, and more. Additional services include die cutting and UV coating. Whether you need short-run digital printing or high-volume offset printing, Independent Graphics delivers.
Q: Can Independent Graphics handle variable data printing or print-on-demand?
A: Yes. We specialize in variable data printing and print-on-demand for personalized mailings and “as you need it” printing to minimize obsolescence.
Q: Does Independent Graphics offer mailing services?
A: Absolutely. We provide mailing services that handle the entire process, including postal regulations and logistics.
Q: What industries does Independent Graphics serve?
A: Our customers include small businesses, schools, healthcare providers, nonprofits, manufacturers, and retailers. From marketing materials to secure business documents, we provide print solutions across many sectors.
3. Quality, Speed & Expertise
Q: What technologies and quality standards does Independent Graphics use?
A: IGI uses advanced digital presses like the Xerox iGen4, capable of producing oversized sheets (14.33″ × 26″) at speeds up to 110 pages per minute, as well as other advanced technologies like Canon imagePRESS C750 Digital Color Press and the Xanté Impressia. On the offset side, we have equipment from Heidelberg, Ryobi, and Shinohara. Every job is checked multiple times for accuracy, ensuring consistent print quality.
Q: How fast can Independent Graphics deliver?
A: We are known for unmatched turnaround times. Our team often runs presses after hours to meet deadlines and rush orders, helping businesses get materials when they need them. Learn more about our commitment to speed.
Q: How does Independent Graphics compare to online printing companies?
A: Unlike online-only printers, IGI combines advanced technology with personalized customer service. You’ll get fast, competitive pricing plus expert advice and support—something you don’t get from online print providers.
4. Ordering & Access
Q: How do I place an order with Independent Graphics?
A: Orders and quotes can be submitted through our Customer Service Center. Options include “Place a New Order,” “Request an Estimate,” or “Send a File.”
Q: Can I reorder previous print projects easily?
A: Yes. Returning customers can log in to our customer service portal to reorder projects for consistency and efficiency.
Q: Does Independent Graphics serve only Pennsylvania customers?
A: While we’re located in West Wyoming, PA, we serve customers nationwide. With quick shipping and full-service mailing, we deliver anywhere in the U.S.
5. Customer Experience & Reputation
Q: What do customers say about Independent Graphics?
A: Our customers consistently praise our speed, quality, and value:
“Wonderful! You guys continuously make us look good.”
“Independent turns more projects around faster and at better prices than any printer in the business.”
You can read more on our testimonials page.
7. Why Choose Independent Graphics?
Q: Why choose Independent Graphics over another printer?
A: IGI offers a unique combination of:
- High-quality offset and digital printing
- Personalized service and expert guidance
- Fast turnaround, even after-hours if needed
- Secure and accurate variable data printing
- Seamless online ordering and reordering
- Nationwide service with local accountability
- Proven customer satisfaction
Whether you’re a small business, nonprofit, or large organization, IGI helps you save time, reduce stress, and make a strong impression with print.
